Tap-in is the new name for Richard Craven Plumbers Merchants Ltd; a Keighley, West Yorkshire-based family-owned business established in 1995.

Our aim is to offer the convenience, choice and price competitiveness of national retailers, but with the reliability, quality, expertise, service and aftercare of a local, independent, experienced Plumbers Merchants.

Both in-store at our site on Great Northern Road in Keighley and on our website, you’ll find all the heating and bathroom supplies you need as a plumber or homeowner. We make it easy to ‘tap-in’ to the best quality, most fit-for-purpose products featuring the latest technology, from tools and fixings to boilers and bathroom suites.  

Whether you want to fast free local delivery, click and collect, or to come and visit our friendly, knowledgeable team in-store, we’re here to help. We also deliver to customers further afield who can’t find what they need in their local area or elsewhere online.

You can set up a trade account online or use your existing trade account on the website, or just purchase one-off items. You can also sign up to receive exclusive offers and updates by email and join our WhatsApp community of professional plumbers who share tips and advice on what products to use and how to apply them.

‘Tap-in’ to our plumbing expertise on our blog here




Although we can deliver across the UK, we pride ourselves on being a local, independent business with a down-to-earth Yorkshire ethos. Our customers are individuals, not just numbers.


We know that plumbers are professionals who do a highly skilled and important job. And we always try to do the same, offering excellent service including advice and aftercare.
customer service



We put your needs first. We know that plumbers today need to access supplies quickly and conveniently safe in the knowledge that they will be top quality and fit for the job.




We’ve been around for more than 20 years and know our stuff when it comes to plumbing supplies so you can trust us to offer and deliver the best products for the job.


team member

Matthew Richards


team member

Paolo Mele

Projekt Manager & Business Development

team member

Chris Mooney

Branch Manager

Paul Law

Senior Sales

team member

James Harris

Senior Sales

team member

Simon Kent

Warehouse Operative