As a local plumbers merchant, with over 20 years of experience in the industry, we understand the importance of getting the goods to you as fast as possible. Unlike other heating and bathroom websites, we take pride in providing the local delivery service ourselves with our dedicated drivers, making sure that the service from ordering to delivering is done with excellence.
Currently, national delivery will be outsourced to a 3rd party curier.
Standard Local Delivery Charges
- £7.50 if total value is less than £50 incl. VAT
- Free if total value is more than £50 incl. VAT
- Saturday Local Delivery is £20 incl. VAT
National Delivery Charges
- £10 for small & light items
- £60 for heavy & large items
To find out more details about our Delivery Policy please click here.
If you find you have unwanted products - they need to be returned to us within 14 days of receipt of your delivery. You then have the option to return them yourself, via a courier or for us to collect them. Collection of unwanted goods is only possible if you are based locally. If a collection is requested, we collect the goods, the van driver will check suitability for return, and a collection charge of £10.00 will be applied. Certain goods will be subject to a handling charge of up to 20%.
If you require more information on handling charges please contact us. The goods will have to be returned in its original condition without any damage. Returned damaged goods do not qualify for a refund.
To find out more details about our Return Policy please click here.