About us

About Us
Tap-in is a family-run plumbing and heating supplier based in Keighley, West Yorkshire, proudly serving the trade since 1995. 

We combine competitive pricing, expert knowledge, and exceptional service to make your work easier. Whether shopping online or in-store, you’ll find top-quality products you can trust, delivered with a friendly, reliable approach.

Matt Richards

Matt Richards
Store Owner


Matt founded Tap-in in 1995 with a passion for delivering exceptional service to the plumbing and heating trade. A proud Bradford native, he’s committed to making Tap-in the go-to plumbers' merchant for both in-store and online customers. You’ll often find Matt on the shop floor, personally helping customers find exactly what they need.
Sales Team

Chris
Sales Team


With years of industry expertise, Chris is your go-to for finding solutions to any challenge. His deep knowledge of plumbing and heating supplies means he can guide you to the right products every time. Whatever the question, Chris is always ready to help.
Sales Team

Faieza
Sales Team


Faieza brings years of experience and a creative eye to bathroom design. From concept to completion, she works closely with customers to create stunning and functional spaces. As the leader of our showroom and overseer of www.thebathroomshowroom.com, Faieza ensures every project is handled with care and expertise.
Sales Team

Sam
Sales Team


Sam is the powerhouse behind the scenes, keeping the store running smoothly. From coordinating deliveries to managing the warehouse and serving at the counter, Sam is the go-to person for making sure everything operates seamlessly. When it comes to getting things done, Sam’s the man!
Yorkshire Rose

LOCAL ROOTS, NATIONAL
REACH


Proudly based in Yorkshire, we’re a family-run business with a down-to-earth approach. While we deliver nationwide, our focus is on treating every customer like a valued individual—not just a number.
Proven

PROFESSIONAL SERVICE YOU CAN
TRUST


Your work requires precision, and so does ours. From expert advice to high-quality products and reliable aftercare, we’re here to support you every step of the way.

30 YEARS OF TRUSTED
EXPERIENCE



Since 1995, we’ve been helping customers get the job done right. With three decades of expertise, you can trust us to provide the very best in products, service, and support.

QUALITY THAT STANDS THE
TEST



We handpick the best products to ensure they perform and last. Your reputation depends on quality, and so does ours—that’s why we never compromise.